B2BVault's summary of:

9 Reasons ICPs Don't Book A Demo

Published by:
Electric B2B
Author:
Dan Renyi

Introduction

Why buyers stop before booking a demo and how to fix the leaks. A simple guide to spot weak points and repair your GTM flow.

What's the problem it solves?

Teams keep guessing why good buyers never book a demo. This breaks pipelines, wastes money, and hides the real issues. The article shows how to find the true bottleneck and fix the buyer journey so more qualified people move forward.

Quick Summary

Most teams jump into campaigns before fixing their basics. Dan Renyi explains that most B2B GTM problems come from weak foundations: unclear ICPs, confusing messaging, poor assets, and messy buyer paths. His GTM Delta pyramid shows that the base must be strong before any campaign can work. If the market, message, or assets are shaky, no amount of outbound or ads will save you.

He also warns that buyers today get lost because companies dump too much content, hide key info, or create too many steps. Buyers want clarity fast. They want someone to help them see if the product is for them. If the journey breaks at any point, they click back and disappear. Dan lists the main friction points that scare buyers away, from vague messaging to broken paths to boring content.

The fix is simple but not easy. Find the one real blocker in your system. Use the Five Whys to drill into root causes. Focus on guiding the buyer with clear paths, clean messaging, and assets that help them decide. Your job is to make it easy for them to say yes, not force them through hoops.

Key Takeaways

  • Weak GTM foundations kill demos long before campaigns do.
  • You must know your ICP, their job to be done, and their pains in detail.
  • Clear messaging beats clever words every time.
  • Buyers want strong paths, not giant content libraries.
  • Most leaks come from your own friction, not market forces.
  • Fix the biggest bottleneck first. One clean path beats ten messy channels.

What to do

  • Sharpen your ICP and confirm their real pain points.
  • Rewrite your core message so anyone can understand it in 5 seconds.
  • Audit your assets for clarity, trust, and clear next steps.
  • Build guided paths that help buyers answer one question fast: is this for me.
  • Remove friction like dead ends, gated basics, or mixed messages.
  • Test your journey by rating each part 1-2-3 for clarity.
  • Use the Five Whys to find the true root cause of your demo drop off.
  • Focus on fixing one bottleneck before starting new campaigns

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