B2BVault's summary of:

How to fight back against AI tourists

Published by:
Growth Unhinged
Author:
Kyle Poyar

Introduction

Many AI tools get attention fast, but users leave just as quickly. To stop churn, smart companies push annual plans early.

What's the problem it solves?

AI tools often attract users fast but struggle to keep them. This article explains how switching users to yearly plans can make them stay longer, which means more stable income and less customer turnover.

Quick Summary

When people try new AI tools, they often stop using them after a short time. They sign up for fun, play around, and leave when the buzz fades. This makes it hard for companies to grow steady, long-term users. One simple way to fight this problem is to get more people to buy yearly plans instead of monthly ones.

Annual plans help in many ways. People are more likely to use the product seriously if they’ve already paid for a year. Companies also get paid upfront, which helps cover costs quickly. The article shares 14 clear ideas from top product and growth leaders on how to make yearly plans more appealing. These tips range from pricing tricks and design changes to offering special rewards like extra support or early access to new features.

Key Takeaways from the article

  • AI users often leave quickly, causing unstable revenue for companies.
  • Yearly plans keep users longer and help cover the cost of gaining customers.
  • Don’t push too hard. Let users choose yearly plans with helpful nudges, not pressure.
  • Make yearly plans the default option on your site and pricing page.
  • Offer real discounts and show users how much they could save over time.
  • Ask users to upgrade early, especially in month two when excitement is high.
  • Use in-app behavior (like feature use) as a signal to suggest upgrading.
  • Add perks like special features, support, swag, or more AI credits for yearly users.
  • Let yearly customers keep unused AI credits or get early access to new tools.
  • Personal messages that show how much users could have saved can be very effective.

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