B2BVault's summary of:

Say who your product is NOT for

Published by:
Science Says
Author:
Thomas McKinlay

Introduction

People are 48% more likely to buy when you tell them who your product is not for. Turns out, rejection sells.

What Problem It Solves

Most brands focus on telling everyone who their product is for. That makes messages sound generic and broad. The research shows that saying who your product isn’t for actually makes it feel more specific and trustworthy. It helps the right people feel seen and builds stronger audience fit.

Quick Summary

A study from the University of Alabama, Georgetown, and Florida International University found that negative framing - like saying “Not for people who like mild coffee” - makes products seem more targeted. Across 8 experiments, participants were up to 48% more likely to choose or click when brands framed their message this way.

Why? Because people interpret “not for everyone” as “made for me.” When brands define their boundaries, audiences see expertise and specialization. The message feels confident, not desperate. It’s the same reason niche brands grow faster than broad ones - clarity attracts.

This works best for products with personal preference involved (taste, comfort, style, intensity). It’s been proven across digital ads, field experiments, and simulated purchases, though long-term results still need study.

Key Takeaways

  • Saying who your product is not for boosts engagement and buying intent.
  • Dark roast coffee and hot sauce tests showed 11% to 48% higher purchase rates.
  • The effect comes from perceived specialization - people believe it’s “made for them.”
  • Works best when strong personal preference exists (flavor, comfort, design).
  • Should be tested before wide rollout to ensure fit for your market.

What To Do

  • Use “not for” framing in your headlines, ads, and product descriptions.
  • Define your anti-persona clearly (who should not buy).
  • Try examples like:
    • “Not for people who love sweet coffee.”
    • “Not for those who prefer quiet gyms.”
    • “Not for founders chasing vanity metrics.”
  • Test both versions (positive vs. negative) with small ad budgets.
  • Keep tone confident, not arrogant - exclusion should clarify, not insult.

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