B2BVault's summary of:

What to do if your marketing sucks

Published by:
Marketing Ideas
Author:
Tom Orbach

Introduction

Anthropic fixed its boring marketing by flipping the script - they turned “AI for productivity” into “AI for thinkers.”

What's the problem it solves?

Most brands sound the same. They play it safe, talk about “efficiency” and “automation,” and end up invisible. Anthropic broke that pattern by going against industry noise and creating a movement instead of another ad campaign.

Quick Summary

Anthropic, the company behind Claude AI, once ran dull and confusing ads like “Move your work up and to the Claude.” Then they realized safe marketing is slow death. When OpenAI’s Sora 2 triggered a flood of low-quality AI content (“slop”), Anthropic saw its chance. It launched the “Keep Thinking” campaign and a popup coffee shop that gave away free “thinking” hats.

Instead of promising faster work, Anthropic positioned Claude as a tool for people who think deeply - not for businesses chasing productivity. This shift from “AI that automates” to “AI that helps you think” gave the brand a clear identity. Their hat became a badge of belonging to the “anti-slop” tribe - people who care about quality ideas, not mass-produced content.

The company’s success came from three bold moves: going in the opposite direction of competitors, turning digital ideas into physical experiences, and celebrating users instead of the product. The message was simple: people don’t buy tools; they join tribes.

Key Takeaways

  • Safe marketing is the fastest way to disappear.
  • Positioning should be a belief, not a feature.
  • Going against your industry’s echo chamber makes you memorable.
  • Physical experiences (like merch or events) make your message real.
  • People want identity and belonging more than product specs.

What to do

  • Write down what your top 3 competitors say - then go the opposite way.
  • Find what your audience is tired of hearing and build against it.
  • Turn your product’s “weakness” into a strength (e.g., slower = thoughtful).
  • Make your stance physical - hats, events, popups, something people can hold.
  • Center your message on your users’ identity, not your product features.
  • Launch boldly and all at once. Half-changes never break through.
  • Remember: safe = invisible. Pick a side, make enemies, build a tribe.

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