B2BVault's summary of:

What's really going on in software

Published by:
Growth Unhinged
Author:
Kyle Poyar

Introduction

New SaaS data shows AI is speeding growth while also reshaping costs and jobs. Here’s what the 2025 numbers really reveal.

What's the problem it solves?

The article helps founders and teams see where they actually stand in today’s SaaS market by showing real data on growth, margins, jobs, and pricing. It cuts through hype and shows what is really changing because of AI.

Quick Summary

The report looks at data from 800 SaaS companies and shows that the market is more stable than most people think. Growth rates, margins, and hiring have not moved wildly for most companies. But two things stand out: early stage SaaS is speeding up again and AI is squeezing margins due to higher compute costs.

AI native startups are in a league of their own. They grow much faster than classic SaaS at every revenue stage, even though their gross margins are a bit lower. Most older SaaS companies still use AI as an add on, not part of their core product, which is why they lag behind. The fastest growing companies also show tight CAC payback and strong net revenue retention.

AI is also changing tech jobs. Many companies now do more with fewer people. Engineering teams get hit hardest as AI tools help replace or speed up work. Big companies like Shopify now make far more money per employee than only a few years ago. To stay employable, workers must show strong AI skills.

Pricing is shifting too. The data shows that the best performing companies win with deal sizes between $10k and $25k or between $50k and $100k. These two bands have fast growth and strong retention because they balance quick sales cycles with meaningful contract value.

Key Takeaways

  • Early stage SaaS growth is speeding up again.
  • AI is raising costs but giving huge growth to AI native startups.
  • Strong NRR plus fast CAC payback is the real signal of long term winners.
  • AI native companies grow 2 to 3 times faster than normal SaaS at every ARR band.
  • Companies are reducing headcount due to AI, mostly in engineering and support.
  • The best price bands for growth are $10k to $25k and $50k to $100k per year.

What to do

  • Measure your CAC payback and NRR together to see where you stand.
  • If AI is not core to your product, start building toward that or risk falling behind.
  • Train your team on real AI skills and make this part of hiring.
  • Review your pricing and aim for a deal size that lands in one of the two winning bands.
  • Look for ways to raise ARR per employee through automation and workflow redesign.
  • Treat AI costs as a key part of margin planning and pricing, not an afterthought.

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