B2BVault's summary of:

Why you need design maturity in a product organisation, and how to get it

Published by:
UX Collective
Author:
Dan Ramsden

Introduction

Most teams think design means UI. This article explains why that thinking limits growth and how design maturity creates real advantage.

What's the problem it solves?

Many product teams treat design as just usability or visuals. This limits creativity, weakens strategy, and makes teams bad at handling uncertainty and change.

Quick Summary

Design maturity is not about making things look nice or easy to use. It is about helping teams think, explore ideas, and shape the future. When design is used only for UI or usability checks, teams get safe but boring results. They improve small things but miss big opportunities.

Strong product teams need design to work with product, engineering, and data from the start. Design helps teams handle messy problems, test ideas early, and see systems instead of single features. It turns weak signals into real opportunities.

The most mature teams use design to explore many possible futures before choosing one. They mix logic, creativity, visuals, and experiments. This makes them better at working in uncertainty and building products that actually matter.

Key Takeaways

  • Design is more than usability. It is about sense-making and idea creation.
  • Low design maturity leads to safe but limited products.
  • High design maturity helps teams work in uncertainty.
  • Design helps manage ideas, not just screens.
  • The best teams blend design, product, and engineering early.
  • Mature teams explore many options before locking decisions.

What to do

  • Stop treating design as only UI or usability.
  • Involve designers early in unclear and risky problems.
  • Use visuals and prototypes, not just documents.
  • Practice divergence and convergence on purpose.
  • Map ideas into systems and journeys, not features.
  • Encourage critique that improves ideas, not shuts them down

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